HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are important to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this submit, hear from Vice President of Product Administration Patricia Pichardo, who opens up about why she stated sure to HealthSherpa, her private journey to mission-driven work, and what her day-to-day appears to be like like.
I’ve been at HealthSherpa for nearly 2 months now. There was an acquisition at my final firm, and it led to numerous change; it opened my eyes to exterior alternatives. I began getting pinged lots by recruiters and there have been attention-grabbing jobs opening up. I’d labored in liquor instantly earlier than HealthSherpa; however earlier than that, I’d labored in a mission-driven atmosphere, and I actually missed that mission connectivity.
So once I began exploring new alternatives, what actually made HealthSherpa stand out was the mission, and the chance to do what I do professionally to usher some good into the world.
Personally, when Hurricane Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it actually wakened one thing within me. With pals and different volunteers, we had been in a position to take action a lot – we helped individuals get out of the Island, helped feed kids who had been going with out meals, helped individuals get entry to fundamental wants.
After this expertise, I began serious about different points that weren’t essentially instantly impacting one thing that I used to be near. So when Sarah (Ahn, Senior Recruiter) reached out to me about this position at HealthSherpa, it felt like a complete match for me. How would I get higher if I acquired sick, and I didn’t have ample insurance coverage? That may be a actual problem, an actual drawback. And HealthSherpa is fixing it – and it’s a worthwhile firm, with a dedication to range, fairness and inclusion. It was a complete no-brainer to say sure to speak about this position.
There have been just a few issues that stood out to me:
- The human contact. I’d labored with good recruiters earlier than, however at HealthSherpa, it wasn’t simply the recruiter. Sarah launched me to the subsequent individual, who introduced the identical nice contact and humanity to the method. It was clear that the recruiter and the hiring supervisor shared the identical values, and that there was clear intention informing the method.
- The candor. Sarah and the entire individuals on the interview crew had been very candid with me about what the actual issues had been, the actual wants had been, and what the precise actuality at HealthSherpa appeared like.
- The belief. The crew trusted one another in a really implicit approach. Later within the course of, I acquired to satisfy a few of my teammates, friends and direct studies. The conversations felt natural and real with the crew as nicely. It didn’t really feel just like the crew was being evaded the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned numerous belief within the crew, too – and from the conversations, it felt clear that the belief existed in each instructions.
So, not solely are they human, and candid, however they belief one another. They really feel actually comfy about one another’s positions. Once I spoke to George (Chief Government Officer), he stated that he didn’t must assess whether or not I’d be a superb product chief – that was Cat’s (Chief Product Officer) job. He simply needed to determine whether or not I’d be a superb match for the corporate normally, and to supply the chance to ask questions of one other co-founder who wasn’t managing this position.
I get up within the morning and work out at the very least 3x/week earlier than beginning the day. After this, I sit down and have some quiet time. I spend time planning my day, organising my conferences, and guaranteeing that I’m arrange for achievement for the remainder of the day. I normally have conferences after that – roughly 2-4hrs of conferences per day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc.
It’s an amazing combination of collaboration, listening in, and asking the correct questions and ensuring that we’re ready to make the correct selections. Normally my day ends with a gathering – a 1:1 with my supervisor or a direct report, or a company-wide assembly. I’d thought that this may really feel odd as a result of I used to spend time on the finish of the day by myself, however I’ve discovered this actually energizing. There’s additionally a lot to be taught – I go away the day virtually daily feeling energized and like I’m studying. I go away the times very glad.
I’ve realized that there are issues that we take with no consideration, that aren’t as easy as they appear. Everybody is aware of about healthcare; no person goes by way of life while not having it, with out collaborating on this system in a roundabout way. There’s a lot to be taught as a client – and it’s unusual to consider this, as a result of it’s one thing fundamental, regular, wanted, and important. You will get sick in some unspecified time in the future, and also you will inevitably want healthcare.
So, studying the complexities of the house is basically vital. There are issues that you simply may assume are easy and you discover out that they’re truly very difficult. I’ve been approaching numerous this with humility, and counting on the folks that I’ve been working with to assist me get on board. I 100% must depend on my teammates to organize me and maintain me up once I make errors.
I might say two issues:
- In case you’re serious about working right here, don’t assume twice. It is best to undoubtedly discover alternatives with us, and apply whenever you see one thing that may very well be a superb match for you.
- For somebody who isn’t so certain about HealthSherpa, for no matter cause – take into account the place you might be and the impression you make the place you might be, after which take into account the potential impression you would make engaged on one thing that can assist resolve such an enormous drawback. There’s nothing that feels higher than doing a job you get pleasure from, and realizing the way it will profit individuals in an enormous approach.
Need to work with Patricia and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
