HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are crucial to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this publish, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Prior to now I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; plenty of of us locally don’t converse English or have entry to sources concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I speak to individuals right here who’re fascinated by studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely fascinated by eager to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in another job.
I’m developing on three years at HealthSherpa and we’re about to enter what will probably be my third Open Enrollment Interval (OEP). I’ve carried out a number of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers determine what information they want so as to excel of their work.
General, I’m most happy with having helped develop a robust information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve carried out right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may possibly really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some aspect of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it straight away. These are alternatives to study one thing new, and your staff will assist you determine it out. It’s crucial to assist one another in our work, in order that we are able to additional deepen our information base.
I like working towards languages and translating for folk in several methods. I’ve love each for the languages themselves, and likewise the educational and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a ability, however it’s additionally a approach to study extra concerning the world.
I’m bilingual in Spanish and English and likewise realized Japanese as a toddler. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and entire sentences in Japanese or Spanish despite the fact that we primarily converse English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
